About

We are here to help you. BGAPay is our support portal for your BestGameArcade account. If your query surrounds cancelling your subscription, just fill out the form below and we will get back to you as soon as possible. For any billing related questions, please contact us by email at: cs@bgapay.com or call us 24 hours a day at 844-894-3319 .

Frequently Asked Questions

What is BGAPay.com?

BGAPay is the online customer support portal for BestGameArcade. If you see BGAPay.com on your creditcard statement you have subscribed to our BestGameArcade offer. You can cancel this subscription at any time by using the contact form below, by sending an email to cs@bgapay.com or by calling 844-894-3319. If it was not you who subscribed to the website please contact us ASAP so we can issue a refund for the charge(s).

Why am I being charged?

As stated on the subscription or promotional page and/or in the Terms & Conditions, your charges automatically recur until you cancel your subscription. As also stated on the Homepage and in the Ts & Cs, your subscription can be cancelled at any time by filling in the form below and sending it to us. You can also cancel by sending an email to: cs@bgapay.com or by calling 844-894-3319. If someone else, and not you subscribed to the service, contact us as soon as possible to discuss refund options.

How do I cancel my subscription?

You can cancel your subscription at any time by using the contact form below, by sending an email to cs@bgapay.com or by calling our 24/7 customer support line at 844-894-3319.

Where can I find my login details?

Your personal details including username and passwords were sent to you by email when you subscribed to the site. Please check your email for this information. If you have lost, or haven’t received this email, then get in touch with us by filling out the form below, and we will retrieve your login details for you

Claiming your promotional gift

Members who subscribe to our service through a promotional gift campaign are in line to win a special prize. You will be entered into a competition upon subscribing and winners will be drawn randomly every three months. If you are lucky enough to win, we will inform you by email. You don’t have to do anything else.

How do I use my account?

Just login to your BestGameArcade account at play.bestgamearcade.com/login. Everything should be pretty self-explanatory, but if you have any questions do not hesitate to contact us.

Where do I login?

You can login to your BestGameArcade account with your username and password at play.bestgamearcade.com/login.

Contact / Cancel

Use the form below to cancel your account or get it touch with us